One of the things that Harold Norman said is that he was a "checker." He wasn't an "order-filler" but a "checker." The checker checked the work of the order-filler, making sure he filled the order correctly.
But, was this really necessary? It was the simplest thing in the world. If every company needed a checker to check the completion of the most simple tasks, then it would effectively double the cost of fulfillment.
Was it a common thing that instead grabbing Dick and Jane go the
Zoo that the order-filler would mistakenly grab Dick and Jane go to the Beach? So, order-fillers like Buell Frazier and Lee Oswald couldn't be counted on to complete the simple task of getting the right title they were looking for? Their work had to be checked? They had to show their work, like a little kid in the 4th grade showing his work to the teacher?
Imagine if it was you. Imagine you were working that dreary, low-paying job, and they wouldn't even trust you to pull titles correctly, that you had to show your work to a checker.
"As you can see, Mr. Norman, I was supposed to get 3 copies of Dick and Jane visit the Museum, and that is indeed what I have here, 3 copies of Dick and Jane visit the Museum. Count them. 1, 2, 3. So now, if you would be so kind as to check off your approval so that I can take these to our one and only mailer, Mr. Troy West, and then I shall undertake a new order with the same gusto and due diligence that I applied to this one."
Isn't that special?
Also, I have a nice clear image of the stacks.
Obviously, at this distance, we can't tell what's in any of the boxes. So, let's move in closer:
What is that? Some kind of code? But, why would it be necessary to mark it in code? You've got all that space on the box. So, why not put the title in plain English? You know, make it easy? Instead of hard?
So, Buell Frazier or Lee Oswald show up here:
Most of the boxes are sealed, so doesn't that mean that every order-filler had to be supplied with a "box-cutter" in order to open them? And unless they want to leave opened boxes all over this rat-infested warehouse, shouldn't they also have packing tape to seal them up again? But, we are told that the only thing the order-fillers walked around with was a clipboard. Alright, so they get there with their clipboard, and then what? How do they access the boxes on top of the stacks? There is no ladder. Let's look at some more writing:
3219? What could that possibly stand for? How could that possibly help anybody? What does it say underneath? LETS DRIVE? Who the pluck knows. Do you realize that with all the images we have of the book stacks, we don't have a single one with legible writing?
Frazier, you need to tell us, in minute detail, what you did, how you operated, as an order-filler. I'm not interested in your other shit. Yeah, I know, Oswald was a nice guy; he liked kids; he liked to play with the kids; he liked animals, he liked to pet the animals, blah, blah, blah, blah. Shut the pluck up about that, Frazier. Now tell us about the business. Tell us about your work. Tell us how you were able to find anything in that maze, in that mess. Because: I don't believe there was a real book-distributing business going on there. I think it was all a shell, a sham, and a facade. And before you leave this world, you need to tell us what was really going on there.